Sunbird Tourism (Sunbird) as a hospitality group suffered the most in 2020, as MICE (meetings, incentives, conferences,and exhibitions) ground to a halt due to the Covid -19 pandemic. These activities which involve large gatherings have traditionally beenmajor revenue sources for hotels;second to but also driving demand for rooms. The result was that the occupancy levels for Sunbird averaged 32%, down from 52% in FY19.