The operating environment proved largely turbulent from a mix of the unstable exchange rate in the first half of the financial year and Covid-induced restrictions to FY20, affecting business operations. Despite these impediments, net interest income registered a 665% growth y/y from ZWL$53.66mn to ZWL$410mn, outperforming 348.49% annual inflation. The bank continued its aggressive drive to leverage on digitization of its services with fees and commission income increasing 835% y/y to ZWL$815.54mn from ZWL$87.24mn. Resultantly, the Group recorded a 499% y/y growth in revenue to ZWL$1.44bn in FY20 from ZWL$250.77mn in FY19 bolstered by strong performance in the digital banking platforms. Fair value adjustments on investment properties of ZWL$1.23bn drove operating income to ZWL$2.67bn up 498% y/y from ZWL$447.39mn in the comparable period.
