The Group’s financial results were resilient despite a challenging operating environment characterized by restrictions on seating capacity, reduced operating hours and overall depressed economic activity. The direct impact of the pandemic was felt in all the Group’s markets with Zimbabwe losing 33% of its trading hours while Kenya and the rest of the markets lost 28% and 14% respectively. During the period under review, the Zambian Kwacha depreciated by 25% y/y against the US Dollar, while in Zimbabwe continued foreign exchange shortages and multiple exchange rates created further operating challenges through the distortionary impact on suppliers’ and service providers’ pricing mechanisms. Regardless, Simbisa's customer count increased by 6% compared to the same period prior year owing to increased delivery sales contribution, promotional activities, value offerings and new store rollouts. Food delivery volumes increased by ...